Kathy Mckenna, VV301115-DHP
Number of clients: 3 ladies from Australia & UK
Programme: Vietnam North to South 12 Days

To the Viet Vision Travel manager or owners attention.
I would like to acknowledge the outstanding service recently received by your service. Myself from Australia and my 2 friends travelling from UK contacted your office sometime ago to seek information and quotes for a tour. We were responded to efficiently by Jeaney who from initial contact gave us so much attention and consideration to ensue our trip was tailored to all our needs. She was fantastic and a great ambassador for not only Vietnam travel but for your services. As an employer myself of a large number of professionals I would be privileged to have her in my employment, her communication attention to detail and friendly approach made our experience so much better. We attended you office when in Hanoi to say thank you to Jeany in person and again her welcoming , fun but professional approach was outstanding.

We also has the pleasure of meeting and spending time with Toa the tour guide in Hanoi and Win in Hoi An/Hue, they were outstanding also so friendly very knowledgable and fun to be with.
I would appreciate it if you could acknowledge with them our accolades. Again they are great ambassadors for Vietnam and your agency.

I do plan to return to Vietnam with my husband and I will use your services, I believe my experience was enhanced by the coordination and support and extensive knowledge shared by your staff. I have promoted your travel service with all my friends and colleagues all of whom are impressed by my reference to your services. I will also be providing an excellent review on trip advisor. If there is anything else I cN do to promote your service I am happy to assist.
Lastly well done on establishing such a high quality service , that is a true reflection of some of the amazing staff you have attracted.
Many thanks till next time.